Remote Support

Here you can download our remote support software which will allow our staff to view your computer remotely to diagnose & fix problems.

There are two options:

- Standalone: This version does not install anything onto your computer.
- Installer: This version installs TBS Support icons in your start menu and desktop for easy access.

Click on a link below:

TBS Remote Support File (standalone)

TBS Remote Support File (installer)

Usage Instructions

Step 1: Please notify TBS by phone/email that you need support.


Step 2: Download 'tbssupport.exe' from the link above.


Step 3: Double click the 'tbssupport.exe' icon from the location you saved it to.


Step 4: Click the 'OK' button.



Finished: Wait for our staff to help you over the internet!


To request support by email click here.
 
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